Is there a phone number for ASOS?
Rachel Newton
Updated on April 30, 2026
We don't have a call centre, so we're not set up for a high volume of telephone calls \u2013 however, once we've received your enquiry we're always happy to give you a call if we feel that's the best way to resolve your query.
Just so, how do I speak to someone at ASOS?
ASOS customer services – 0207 756 1000 Phone the ASOS customer care contact number 0207 756 1000 to make a telephone order for clothes, for further details about their fitting sizes and to redeem a voucher code.
Likewise, how do I contact ASOS USA? However, if you need to contact us, we're here 7 days a week. If you want to get in touch with us, just click 'Contact Us Now' on this page. To ensure you get a response as quickly as possible, our Customer Care team are trained to handle queries across all platforms including live chat, social and email.
Correspondingly, can you call ASOS?
We don't have a call centre, so we're not set up for a high volume of telephone calls – however, once we've received your enquiry we're always happy to give you a call if we feel that's the best way to resolve your query.
Where is my order ASOS?
You'll be able to follow your order if it's been sent with a trackable service. To check this, all you need to do is log into 'My Account' and view your order. If the status shows 'Track This Order', just click the link and you'll be able to follow your parcel.
Related Question Answers
Is ASOS in trouble?
Major IT problems at Asos's warehouses, which hurt sales and drove up costs, forced the retailer to issue two profit warnings in the past year. Since then, they have lost more than half their value, as Asos was dogged by the warehouse issues and admitted it was not immune to the consumer slowdown.Does ASOS have a live chat?
You can chat to us right away on Live Chat. You'll be able to see when we have advisors available to chat.What does ASOS stand for?
So, for those of you in the back who weren't listening, ASOS stands for As Seen On Screen. ASOS.com. That's because when ASOS first launched in 2000, it was a celebrity-linked clothing website.Are ASOS returns free?
ASOS have taken returns online! Returns are FREE and trackable. You have 28 days from the date you receive your order to return it for a refund.How do I complain to ASOS?
Asos (UK) complaints contacts- Visit Customer Contact Form.
- Email Customer Services on .
- Call Head Office on 0844 385 1700 or 020 7756 1000.
- Email Nick Beighton (CEO) on .
- Tweet Asos Customer Services.
- Tweet Asos (UK)
- Watch Asos (UK)
Where is ASOS customer service based?
This is where most of our teams are based. Customer Care is based in Leavesden. This is where we make sure our customers are happy and well looked after. Our Warehouse is based in Barnsley – it's the size of six football pitches, so pretty huge.Does ASOS design run small?
6 answers. I have found that their clothes run true to size. A can confidently shop online and just order my usual size and have never had an issue. According to my experience, it's either true to size or size up, so I always suggest to follow the size that goes with your measures, instead of the size you usually wear.Can I return Jewellery to ASOS?
Restrictions on ASOS Returns If you wish to return underwear, swimwear, pierced jewellery, cosmetics/make-up or any items marked with a + next to the product name, please do not remove the original wrapping/seal for hygiene reasons. All goods are inspected on return.What courier does ASOS use?
Hermes courierHow long do ASOS refunds take?
14 daysHow do I return my ASOS order?
It's now easier than ever to return your ASOS items. All you have to do is drop it off at your local Post Office. In most cases, there'll be a returns slip in the package. Fill it out, attach it, and pop off down to your nearest branch.How do I change my country on ASOS?
Go to asos.com and find the product you want to buy. Then, in the top right-hand corner change the location from the United Kingdom to the United States. Automatically the page will refresh with the same item listed in dollars. Then, go back to the drop down and change the currency from dollars to GBP andWhy can't ASOS verify my address?
If you've added an item to your bag that can't be shipped to your address, you won't be able to complete your order at the checkout stage. We'll notify you at the checkout of any items that can't be shipped to the address you've selected.Can you return necklaces to ASOS?
Restrictions on ASOS Returns If you wish to return underwear, swimwear, pierced jewellery, cosmetics/make-up or any items marked with a + next to the product name, please do not remove the original wrapping/seal for hygiene reasons. All goods are inspected on return.How do I find my fit on ASOS?
The technology is easy to use, consumers just need to click the 'See My Fit' button on one of the 800 dresses involved in the trial on desktop and mobile, they will then be able to view that dress on a range of 16 models in sizes 4 to 18, with Asos adding that additional models, reflecting a greater range of body typesHow do I delete my ASOS account?
About This Article- Open ASOS in a browser.
- Click Help & FAQs on the top-right.
- Scroll down and click SEND US AN EMAIL.
- Select Technical, and click I'm having trouble logging in.
- Fill out the contact form with your information.
- Explain you want to delete your account.
Can you email ASOS about stock?
How do I sign up for back in stock notifications? Tap 'notify me' under the item in your saved items list and if the item comes back into stock in your selected size, we'll let you know. You'll need to make sure that you have enabled push notifications to receive the alert.Is ASOS reliable?
While it is still a shop to get all your new fashion trends, Asos offers a lot of unique own-brand products. Asos was founded in 2000. It is 100% legal and legit, as it is a registered company with Companies House (England), with registered headquarters in London, in the UK. The company is a big fashion hub.Is ASOS delivery reliable?
Send item back and maybe in 20 days you'll get your money back then you can reorder item again. Usually companies that make mistakes own up to them. But not ASOS.Asos Reviews.
| Shipping & Delivery | |
|---|---|
| Average Delivery Time | Over 7 Days |
| On-time Delivery | Greater than 24% ?? |
| Accurate And Undamaged Orders | Greater than 75% |
| Customer Service | |
